All orders requires a $10 non-refundable deposit per items ordered. Ex: 3 cakes or 3 different items over $60 = $30 deposit. Full payment also acceptable, deposit included in full payment, if you pay full price do not add deposit. If you cancel deposit will be deducted from payment, if you paid full price. If you cancel 7 days or less of pick up/delivery date or if product is made payment is still due and no refund will be given. Owner discretion to provide future business to customer who cancel order after product is made.